Housing Comply
Housing Comply

Privacy Policy

Last Updated: February 21, 2025.

Privacy Policy

Effective Date: February 21, 2025

Entity: HousingComply LLC ("HousingComply," "we," "our," or "us")
Website: www.housingcomply.com

HousingComply respects your privacy and is committed to protecting personal and business information. This Privacy Policy explains how we collect, use, store, and disclose information when you use our website and Services.

1. Information We Collect

We collect the following categories of information:

(a) Information You Provide

  • Account registration details (name, company, email, phone, billing info).
  • Documents and data you upload ("Input").
  • Communications with us (emails, support tickets, feedback).

(b) Information We Generate

  • AI-generated analysis, reports, and other outputs ("Output").
  • Audit logs, system activity, and usage patterns.

(c) Automatic Information

  • Device and browser type, IP address, access times, and pages visited.
  • Cookies and tracking data for functionality and analytics.

2. How We Use Information

We use information to:

  • Deliver, maintain, and improve our Services.
  • Process uploaded documents and provide AI-based compliance insights.
  • Manage accounts, billing, and customer support.
  • Enhance security, detect misuse, and prevent fraud.
  • Conduct research and improve AI models (only in compliance with this Policy).
  • Comply with legal obligations.

3. AI Processing & Limitations

Our Services rely on artificial intelligence to analyze documents and generate insights.

  • Input and Output remain your property.
  • We process Inputs solely to provide and improve Services.
  • AI results may contain errors; they are advisory only and do not replace professional compliance review.

4. Sharing of Information

We do not sell your personal information. We may share information with:

  • Service providers (e.g., hosting, cloud storage, payment processors).
  • Legal authorities when required by law or to protect rights and security.
  • Business transfers (e.g., merger, acquisition, or reorganization of HousingComply).

We require third parties to protect information in line with this Policy.

5. Data Retention

  • We retain information as long as necessary to provide Services, comply with legal obligations, and resolve disputes.
  • You may request deletion of your account and associated data, subject to regulatory retention requirements.

6. Data Security

We implement industry-standard security measures, including encryption, access controls, and monitoring. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

7. Your Rights

Depending on your location, you may have rights under data protection laws (e.g., GDPR, CCPA/CPRA):

  • Access, correction, or deletion of personal data.
  • Restriction or objection to certain processing.
  • Data portability.
  • Withdrawal of consent (where applicable).

Requests can be made using the contact details below. We may require verification of identity before processing requests.

8. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable essential site functionality.
  • Collect analytics and improve performance.
  • Remember preferences.

You can manage cookies through your browser settings, though disabling them may affect site functionality.

9. International Data Transfers

If you access the Services outside the United States, your data may be transferred to and processed in the U.S. and other countries. We will take appropriate safeguards where legally required.

10. Children's Privacy

Our Services are not directed at children under 18. We do not knowingly collect information from children. If we discover such data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our Site with a revised "Effective Date." Continued use of Services after updates constitutes acceptance.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

HousingComply LLC

25 First Ave SW, Suite A

Watertown, SD 57201

Email: information@housingcomply.com

Tel: 949-836-4900

Join HousingComply today and redefine your auditing process!